State Farm® Insurance Agent Stuart Brooks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Russ
December 27, 2023
5
out of
5
rating by Russ
"He is very good , very nice. And his prices are really good also."
We responded:
"Thank you for your kind review. We appreciate you and are glad you are happy here. We look forward to continuing to assist you in the future. Thanks 😊 "
melissa smiley2976@yhoo.com
December 7, 2023
5
out of
5
rating by melissa smiley2976@yhoo.com
"I have been Insured with Stuart Brooks at Statefarm for 15 years. Great rates great customer service, couldn’t ask for anything more. M. LaBarbera 2023"
We responded:
"Thank you so much for your kind review. We appreciate you and are glad you have trusted us for your insurance needs, it's been our pleasure. Looking forward to the next 15 years! Thank you. "
Bill Yavornitzki
December 2, 2023
5
out of
5
rating by Bill Yavornitzki
"This a shout out to the Stuart Brooks State Farm Insurance Agency. On 11/13/23 after driving safely for many years, I had my first fender bender. It wasn't a serious accident but my new vehicle was smacked by a guard rail. The Brooks insurance team (Stuart, Blythe) went right to work in recommending a collision center near my home. The repair to my vehicle was completed in four days to my satisfaction. In short the service performed the Brooks team as well as the re pair center was superb. It's nice to know that we have a great State Farm team to care for our driving needs. Bill Yavornitzki"
We responded:
"Thank you so much for the wonderful review. We are glad your experience was a pleasant one and as a team we were able to resolve your claim swiftly, and to your satisfaction. Thank you. "
Nicholas Fonda
October 23, 2023
5
out of
5
rating by Nicholas Fonda
"Friendly and helpfull. Got me into a policy quickly."
We responded:
"Thank you for the 5 star review. Glad we could be of service to you for your insurance needs. "
deborah reid
August 21, 2023
5
out of
5
rating by deborah reid
"Sooooo glad I found this place! Professional, affordable, and caring.... exactly what I needed in an insurance agent! After 25+ years with Geico and 5 + years with Liberty, I never understood how my insurance never got any cheaper with no tickets and never had an accident...FINALLY, Insurance I can live with. TY Mr. Brooks for your personal service in an often unappreciated market."
We responded:
"Thank you for your kind review. We strive to be professional and caring so I am glad you felt this way. Glad we could make your auto insurance more affordable for you as well. Reach out to my team anytime for anything you need. Thanks. "
James
November 5, 2022
5
out of
5
rating by James
"Friendly and knowledgeable staff"
We responded:
"Thank you so much for your kind review. We do our best to make you feel comfortable with your insurance choices. "
Rae rosbrook jr
October 27, 2022
5
out of
5
rating by Rae rosbrook jr
"Good people and got me the best deal"
We responded:
"Thank you for your kind review. We aim to give everyone the best deal we can all of the time."
Oleg Verenich
August 5, 2022
5
out of
5
rating by Oleg Verenich
"Stuart Brooks is an excellent agent. I've been with him for many years and he is very responsive and knowledgeable. One of my favorite attributes about him is his politeness and promptness. We are all busy and it's so refreshing to be able to email or call him and have a new policy or policy dropped quickly and efficiently."
We responded:
"Thank you so much for the kind review. We do our best to provide prompt service for all our client's auto insurance needs. We value your many years as our customer and thank you for choosing us for your insurance. We look forward to helping you in the future. Have a great week!"
Shannon Wood
April 11, 2022
5
out of
5
rating by Shannon Wood
"My husband and I have had insurance with State Farm/ Stuart Brooks for many years now. Stuart and his team have always gone above and beyond with thier customer service!!! Never a bad expierence ever!!!!!!!!!!!!!!!!!!"
We responded:
"Thank you so much for the kind review. We are glad you have been happy with the service we have provided over the years!"
Nicolas Murphy
March 23, 2022
5
out of
5
rating by Nicolas Murphy
"I have been a client of Stuart Brooks for several years now, with policies on my home and cars. We have (luckily) only needed to file a claim a few times, but in each instance, Stuart and his team made the process easier than I expected it to be. Stuart and his staff are affable, reliable, knowledgeable and professional. When we moved less than an hour away, I didn't even consider changing insurance agents."
We responded:
"Thank you so much for your kind review. We are happy we could be of service."
Paige
December 18, 2020
5
out of
5
rating by Paige
"You couldn't ask for a better insurance agent, and they are not all created equally. Stuart is super attentive and makes things as seamless and stress free as possible; all while bringing compassion to the table. When I first started with me, he got me the best rate I'd ever had, and he's kept up that same above and beyond attitude throughout. I couldn't imagine going elsewhere."
We responded:
"Thank you so much for your kind review. Take care."
Mercedes Trevino
August 27, 2020
5
out of
5
rating by Mercedes Trevino
"Friendly professional team."
We responded:
"Thank you so much for the kind review. Have a great weekend."
George Salamanchuk
July 11, 2020
5
out of
5
rating by George Salamanchuk
"Awesome service"
We responded:
"Thank you for your kind review. We appreciate you choosing us."
Jon L
June 1, 2020
5
out of
5
rating by Jon L
"I’ve dealt with Stuart for over 6 years and never had a complaint. There has been about 4 claims among my 7 policies over the years and they all got taken care of rapidly. He’s also saved me about 700 a year when I first changed over."
We responded:
"Thanks Jon, glad we can be of service."
Lillie Schwerdt
January 28, 2020
5
out of
5
rating by Lillie Schwerdt
"Nice people work there."
We responded:
"Thank you. We appreciate you choosing us for your insurance company."
usaf vet
August 31, 2019
5
out of
5
rating by usaf vet
"He is Awesome. Helps out any way he can. He is a great man to do business with. 👍🇺🇸"
We responded:
"Thank you, we appreciate you choosing us."
darryl barron
February 13, 2019
5
out of
5
rating by darryl barron
"Great guy there friendly"
We responded:
"Thank you, we appreciate you choosing us."
lu Ni
May 23, 2017
5
out of
5
rating by lu Ni
"Stuart Brooks is one of the best agents I've ever dealt with. I highly recommend using him for any insurance needs."
We responded:
"Thank you very much for your comments. The Stuart Brooks State Farm Team"
Jon Smoulcey
March 7, 2016
1
out of
5
rating by Jon Smoulcey
"I contacted Stuart Brooks to handle my home insurance. He went to the home and took a picture and sent me a one page copy of just the coverage. During this time the home had an electrical fire and was a total loss. I have spoke to Frank in the office, and asked for Stuart to call me. No call was ever returned, this has been since January 18th, it is now March 7th. I receive my bills in the mail for the policy, however for some reason I have not met with or heard from Stuart and I have not received a copy of my policy. Due to the fire, I have suffered marital separation from the stress this has caused, financial hardship, and an enormous amount of stress to find shelter for myself. If you need an insurance company look elsewhere as they cover you supposedly. I have yet to be reimbursed, and have not had any contact with Stuart, and have yet to receive my policy. I am contacting the NYS Dept of Finance regarding this company. Apparently I am not more than just a policy."
We responded:
"Please excuse my slow response to this review, I was unaware the review had been submitted until recently. This claim was resolved to a satisfactory conclusion shortly after this review. I attempted to contact Jon on numerous occasions both at work and the cell number I had listed but never received a reply call from my attempts to reach him. I know myself I do not like to be kept waiting for results but large claims can take longer than small ones. As I am sure you will understand, a total loss fire requires extensive investigation by an insurance company, especially one where the policy had been in force for only two weeks when the fire occurred. All procedures were followed correctly and a resolution was ultimately reached in Jon's favor. We value all of our customers here at State Farm and hope that when catastrophes happen we can help make everything better. Stuart"